Free Tour- Meet the Trainer
Free Tour- Meet the Trainer
No riding today. This is a free appointment. Please don't show up until your appointment is approved
Service Description
You must receive confirmation, DO NOT show up to your appointment without your confirmation email, we do have equine emergencies and sometimes miss late notifications.. A liability form is necessary to be on the property. Please check your email for this. We must adhere to strict rules per insurance and rental facility. This is 20-30 minutes to meet and ask questions, and get a feel if our barn is right for you. Feel free to follow up if you're happy. These tours are not promised to be private, as demand is high, but we limit the tour to 2 families at a time. We will need to wrap up within 30 minutes due to lesson schedule. Lesson viewing can be discussed beforehand for the comfort of students, not on the spot.
Cancellation Policy
Starting September 1, 2025 card is required on file due to amount of late reschedules and cancellations. You will not be charged unless you don't show without communication or cancel last minute. YOU WILL NOT BE CHARGED UNLESS YOU NO SHOW/Cancel late. $10 if you must cancel 4 hours out, $20 if you must cancel an hour prior or don't communicate at all. These cost be used towards your next appointment if it only happens once. 1. Check Your Email (Including Spam!!): Bring your completed forms to your first lesson, a liability form must be brought to interact with the horses at all. Without your forms being signed and your agreement, you cannot ride. You will not be riding during a tour or handling horses at all. That will happen during your orientation lesson. A tour is not a requirement but is encouraged, as the time will be taken out of your first lesson if you haven't toured, to give you one. 2. Tours Are Non-Riding: Riding begins at your first lesson, not during the free tour. 3. No-Call, No-Show Policy: Failing to show up for a tour without notice may result in losing future scheduling privileges. We have a waitlist and aim to accommodate as best we can. We also do reach out to fellow instructors when we receive no call no shows without a good reason. 4. Missed Tours: If you skip the tour, it will be covered during your required Orientation Ride, which must be paid at booking. We do not accept students without an orientation ride one on one. We DO have a group lessons, but we do not take someone's word for their ability to control a horse in a group setting so we must see the student ride. It is a free tour, but starting 9/1/2025 there is a $10 cancellation fee at 4 hour mark before your appointment, and $20 if you cancel the hour before. If you chose to return and show up for a scheduled lesson the money can be put towards your 8 week session or monthly plan for the first invoice. 5. Rescheduling: We’re flexible! If you can’t make it, just let us know so you can reschedule without issue. This is the service we are lenient on, but still give us notice or tell us as soon as you can. We are very busy so stopping to reschedule for you for a free service isn't always possible. Please feel free to rebook at a better time if you cannot make your initial appointment. Thank you for your cooperation!
Contact Details
3207 Alton Darby Creek Rd, Hilliard, OH 43026, USA
+16142566465
surefirehorsemanship@gmail.com